第
70題: 我國法律規(guī)范分為法律、行政法規(guī)、地方性法規(guī)、自治條例和單行條例。合同法屬于()。
A.自治條例 
B.地方性法規(guī)
 C.行政法規(guī) 
D.法律
答案解析與討論:
www.tent-cn.com/st/501624926.html第
71題: The main steps of IT strategic planning do not include ().
A. identify opportunities
 B. business analysis
C. causal analysis
 D. evaluate the current system
答案解析與討論:
www.tent-cn.com/st/5016326998.html第
72題: The Service Design stage of the lifecycle, starts with
 () and ends with the development of a service solution designed to meet the documented needs of the business.
A. the service activities
 B. the business requirements
C. the business environment
 D. the improvement activities
答案解析與討論:
www.tent-cn.com/st/5016426357.html第
74題: The () is the primary point of contact for users when there is a service disruption, for Service Requests, or even for some categories of Request for Change.
A. Quality Management Center 
 B. Monitor Console
C. Development Center
D. Service Desk
答案解析與討論:
www.tent-cn.com/st/501669569.html第
75題: The service measurement metrics do not include ().
A.function metrics 
B.technology metrics
C.process metrics
 D.service metrics
答案解析與討論:
www.tent-cn.com/st/501679608.html